Where is my Booking Reference Number & when will I receive it?

Your PCR booking reference starts with “RIGHT” and you will receive it by email once you place your order.

After placing your order with us you will receive your Order Confirmation, followed by your Booking Reference Number, via email. Your Booking Reference Number will start with "RIGHT" followed by 7 digits and is required to complete the Passenger Locator Form.

The Passenger Locator Form is mandatory under government guidelines and is required to meet the requirements of UK Border Control when entering the country.

The booking form is separate from the passenger locator form and is used for Public Health's records and will be sent to them along with your test certificate after completion. If you are unable to complete it, it will take you to the sign-in page. Please don't worry, you will be able to complete the form when registering your kit later.