We bought fedex label through amazon “buy shipping service”
Unfortunately, the packages are lost and amazon let us file claim with fedex directly.
But we are not the fedex (label) account’s owner and fedex let us get the right waive letter from amazon (the fedex account owner).
But it has been 2 weeks since we open case with seller support and we get none.
What should we do?
11 replies Fulfill Orders Tags :FedEx, Shipping, Shipping labels View similar discussionsWhy are you doing this?
If the packages are lost, Amazon is responsible for filing the claim with the carrier and reimbursing you.
Show 10 replies There are no more posts to display Seller_Xz0XpU0Rb1URH 6 years ago Copy post link Flag post for reviewWe bought fedex label through amazon “buy shipping service”
Unfortunately, the packages are lost and amazon let us file claim with fedex directly.
But we are not the fedex (label) account’s owner and fedex let us get the right waive letter from amazon (the fedex account owner).
But it has been 2 weeks since we open case with seller support and we get none.
What should we do?
11 replies Fulfill Orders Tags :FedEx, Shipping, Shipping labels View similar discussionsWe bought fedex label through amazon “buy shipping service”
Unfortunately, the packages are lost and amazon let us file claim with fedex directly.
But we are not the fedex (label) account’s owner and fedex let us get the right waive letter from amazon (the fedex account owner).
But it has been 2 weeks since we open case with seller support and we get none.